eSource Solutions: Unleash hidden trapped cash by bringing efficiency to the 'Order to...

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eSource Solutions: Unleash hidden trapped cash by bringing efficiency to the 'Order to Invoice' Process

Kartik Shetty, Partner, eSource SolutionsKartik Shetty, Partner
For most companies, billing for the products and services they offer remains one of the most intricate yet neglected aspects of business management. Reports suggest that as much as 10-25 percent of working capital in the industrial companies is locked up in the billing process. Any lack of transparency, accountability, and responsiveness between the business users and departments not only impairs cash flow but also damages business execution. Efficient invoice generation demands a collaborative effort not only between the frontend and backend departments of a company but also between those of its clients. But how do you systematically hold people accountable so that the invoice is not rejected when it lands on the clients’ table?

eSource Solutions addresses the leakage of hard-earned money due to inefficient billing through its pioneering application, GetBilled. Effective billing requires a 360-degree view of the teams and individuals responsible for project execution, document signature, change management, and so on. GetBilled, at its core, brings transparency, visibility, accountability, and efficiency to this process that is often left out of transformation efforts. Thanks to a ton of KPIs that are generated from utilizing GetBilled, managers and teams can define several metrics for a deeper view of the billing data. “While our KPIs help the stakeholders mitigate time inefficiencies in the order to invoice process, the data generated can be used for business analytics, trend analysis, AI predictive analytics, and many more functions within the organization,” highlights Kartik Shetty, Partner, eSource Solutions. Built for the SAP ecosystem, GetBilled can be integrated as an add-on SAP feature. Companies can be up and running with this advanced, intuitive ‘Order to Invoice’ solution in a matter of a few days.

While SAP provides standard reports with Amount due for billing, it does not really tell what documents and notes must be attached to the bill before billing team sends them to the client for payment.


While our KPIs help the stakeholders mitigate time inefficiencies in the ‘Order to Invoice’ process and understanding the daily cost to the company, who, where and why is the delay is a game changer for the businesses

“You have to justify the numbers entered on the bill with sufficient documents and notes, else the consequences could lead to rejection of the bill by your customer,” informs Shetty. More often than not, operation teams fail to attach relevant documents and notes needed to justify why a certain part of the project has been billed. The reason: the lack of audit trail to track the workflow execution. The lack of visibility in the workflow makes tracing the documents and notes almost impossible. However, in the absence of a legitimate workflow, it is challenging to seek accountability when a certain aspect of the project is not completed on time. In that case, GetBilled immediately alerts the managers, signalling them to take action on the incomplete tasks. Putting an end to these pain points, GetBilled connects all stakeholders from order to the final billing and consolidates all information in a single format while providing an effective way to communicate, track and utilize accountability metrics. Thus, it improves the order to invoice, coast to coast.

GetBilled KPI metrics provide information on Cost to company, who is responsible for the delay, and reason for the delay, with various supporting characteristics. GetBilled reduces errors in the billing process by having full documentation of customer requirements easily accessible via customer requirement module to everyone involved, from operations through billing issuance and collection. Further, it enables a streamlined organization with more clearly defined roles. It helps to standardize ‘Order to Invoice’ processes enabling more centralization of global billing processes. By getting quality bills out of the door and into your customers’ hands faster, companies can improve cash flow significantly.

eSource is working on integrating GetBilled with Salesforce for greater value. “Our solution will help our growing clientele—and even potential partners (Consulting and SAP partners) who offer solutions to thousands of their customers—save millions by transforming order to invoice process,” concludes Shetty.

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eSource Solutions

Company
eSource Solutions

Headquarters
Woodlands, TX

Management
Kartik Shetty, Partner

Description
Bringing efficiencies in SAP ‘Order to Invoice’ Process that reflects right mix of full process view, advanced analytics, and daily performance visibility. eSource Solutions addresses the leakage of hard-earned money due to inefficient billing through its pioneering application, GetBilled. Effective billing requires a 360-degree view of the teams and individuals responsible for project execution, document signature, change management, and so on. GetBilled, at its core, brings transparency, visibility, accountability, and efficiency to this process that is often left out of transformation efforts.